Refund

Refund Policy

For Cirkul customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to cirkulkg.shop.

eligibility at Cirkul
Customers using cirkulkg.shop can rely on the following Cirkul guidance about eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Details from Cirkul on support
The following support guidance applies to the Cirkul storefront at cirkulkg.shop. For return or exchange assistance, contact Support@Cirkulkg.shop or 6825541587.

Cirkul: starting a request
Cirkul publishes this starting a request guidance for customers using cirkulkg.shop. When requesting a return or exchange, contact us at Support@Cirkulkg.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

refund timing at Cirkul
For purchases made through cirkulkg.shop, Cirkul applies the following guidance on refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

order problems at Cirkul
For Cirkul customers at cirkulkg.shop, this section explains order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How Cirkul handles condition of returns
Customers using cirkulkg.shop can rely on the following Cirkul guidance about condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Our approach at Cirkul to exceptions
Cirkul publishes this exceptions guidance for customers using cirkulkg.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulkg.shop
Phone: 6825541587
Physical address: 322 S Boulder Hwy, Henderson, Nevada, 89015, United States